Warehouse/Fulfillment Development Coach

Job Title:  Warehouse/Fulfillment Development Coach

Position Summary: Working as part of a Self Managed Team, the Fulfillment Development Coach will have a high level of expertise in warehouse and fulfillment processes.  Excellent communication skills are a must and Metrc experience is preferred.  They will have the ability to understand individuals’ learning needs and enhance both their knowledge and performance. In addition, they will work with individuals on a one to one basis providing both verbal and written feedback, while enhancing quality and production.

Primary Responsibilities:

  • Must have strong communication skills with the ability to express ideas clearly and concisely in written and verbal formats
  • Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
  • Oversee fulfillment of orders and the creation of product delivery manifests following company SOPs
  • Ensure 100% compliance to specification by ensuring proper manufacturing, packaging, labeling and production documentation.
  • Complete training for new hires
  • Work with Operations Manager and staff to identify who would benefit from additional coaching and training
  • Implement learning strategies and supporting staff in soft skill areas
  • Draw up agreed action plans with learners, outlining the aims of the coaching, and monitoring of progress
  • Working with other Development Coaches and Teams to identity and implement development best practices
  • Training delivery in a classroom environment and on a one to one basis
  • Preparing training handouts
  • Enhancing quality and production performance individually and at team level to meet and exceed quality and production targets
  • Preparing both verbal and written feedback reports for Operations Manager
  • Developing in the moment coaching for all associates
  • Develop and sustain strong working relationships with fellow team members and others throughout the organization
  • Ensure up to date product and process knowledge is maintained
  • Participate in all trainings provided in relation to: company products, operating systems, processes and procedures, and retain knowledge
  • Fully utilize all training and support materials
  • Display a flexible and co-operative approach at all times
  • Advanced skill level with Microsoft Excel, Microsoft Word, QuickBooks, and METRC
  • Ability to analyze data
  • Knowledge and adherence to the policies, procedures and goals of the company
  • Any other reasonable duties which may be required by management from time to time

Core Competencies

  • Self-awareness and understanding
  • Commitment to self-development
  • Ability to build relationships
  • Enable learning of all staff
  • Ability to develop and deploy different learning techniques as warranted by the learner or topic
  • Strong evaluation skills and ability to analyze effectiveness of learning
  • Ability to coach and communicate across all levels

Minimum Education and Experience:

  • Associates degree or equivalent work experience
  • 2+ years’ experience working in a Fulfillment department

Working Conditions:

  • Must be able to lift, carry and balance up to 30 pounds
  • May include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.

Job Type: Full-time

Location: Denver

Salary: DOE

Preferred License / Certifications:

  • MED Badge
  • METRC Certified